…Is the advice given by Travel Insurance Explained’s, Fiona Macrae. Speaking with Radio 4’s You and Yours, Fiona gave some much needed advice to holidaymakers looking to buy a travel insurance policy.
It’s understandable that after booking the holiday of a lifetime you do not want to spend your time trawling through pages and pages of travel insurance policy wordings – and the shorter, clearer ‘key facts’ may seem like a much better option however, just relying on the key facts could leave you severely out of pocket.
The key facts document (sometimes also referred to as summary of cover) provides an overview of the principal terms and conditions and exclusions of the policy document – it does not however form part of the contract between the policyholder and the insurance company. Fiona explained that when buying a travel insurance policy, you are entitled to a 14-day cooling off period. This is designed to allow the customer plenty of time to read their policy wording to make sure the product is suitable for their needs – if it isn’t they are entitled to a full refund, provided they haven’t already travelled.
Fiona went on to say that there are travel insurance policies available with a much shorter and clearer policy and wording which are generally less complicated, and therefore easier to understand. However, these policies are not routinely available so you may need to look around for them.